Total Quality Management in Saudi Company
Date Submitted: 09/10/2006 04:26:49
Introduction
Total quality management is the latest Buzzword in management literature. While the principles and philosophy underlying the concept evolved since the sixties, increasingly, modern management are embracing the concept as a panacea to all their organizational performance problems and sustainable competitive advantage.
Total quality management, many proponents argue, is a viable competitive strategy. It has had profound effect on business performance, and continues to enjoy prominence in the business world in the 1990's (Waldman, 1993) .
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out the benefits not
only to the organization but to employees as well.
- Training and development issues should take a more prominent role in
the exercise as well as the formation and development of a team
environment.
- Process control could be along the lines of cellular structures
incorporating quality.
- Quality should start from incoming items checking, design not simply
detection.
- There should be total productive maintenance.
- Comprehensive computerized information system.
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