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Abstract Leadership is both a process and property. It is a process through which an individual attempts to intentionally influence another individual or a group of individuals in order to accomplish a goal. Leadership, as a property is a set of characteristics attributed to individuals who are perceived to be leaders. In order to be effective in a health care environment, leaders need to possess excellent relationship management skills. The purpose of this paper is …

…of every one around me and try to learn from what I hear. I will try and become more self confident and take personal responsibility for my actions. I will learn to be more tolerant of the uncertainty and ambiguity that go with stressful and competitive environments. Other important skills that I will develop as a result of this exercise are verbal communication skills and will learn to be self aware and sensitive to others.