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Introduction1 Q-Telecom Profile1 Ways For Improvement2 Implementing Tools For Improvements4 Resistance of change6 Q-Telecom' Leadership Style8 Conclusion10 References11 Internet Resources11 INTRODUCTION The rapidly growing Greek mobile phone market is set to expand even further as new players and licenses bring a greater competitive edge to the newly liberated telecommunications environment. The complete implementation of deregulation in the Greek mobile telecom market creates much opportunity for network infrastructures sales to new competitive mobile telecom networks, Anon1 (2003). …

…body.html [November 15, 2003] Kacker, A. (2003). New Value Drivers for the Mobile Business. URL:http://www.analysys.com/default_acl.asp?Mode=article&iLeftArticle=1004&m=&n= Knightsbridge Solutions LLC (2000). Telecommunications Industry Overview: Data as the Dynamic Differentiator. URL:http://www.knightsbridge.com [December 1, 2003] Spherion (2003). The Workplace Viewpoint, Managing During Uncertain Times, Volume 7. URL:http://www.spherion.com/hrc/downloads/WPV-v7_managing-uncert-times.pdf [December 01, 2003] INTERNET RESOURCES Q-Telecom official site: URL:http://www.myq.gr