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Ineffective communication in the work team is antagonistic to the stability and success of the team, and the objective to be completed. Differences which can decrease cohesiveness and reduce the effect of productivity in the team may include some of the following; poor listening skills, criticizing others ideas, becoming defensive or angry when members of the team express their opinions or views, non-productive team meetings, unclear goals and work objectives. According to William J. Bender …

…utilized when ever possible. This is a tool that can help people come to terms with all of their unique differences. Although conflict is inevitable it is also necessary, and can be used as a tool for managing conflict within the work team. If each team member is open, honest, clear, listens, and encourages members to communicate during discussions conflicts such as ineffective communication, delegation of work, timelines, ego's, and individual differences can be overcome.